eHarmony has been hit having a lawsuit of the user watchdog, alleging the new dating website breached Australian individual law through misleading comments concerning cancellation, pricing and you will renewal of their subscriptions.
Key points:
- The ACCC says it offers been Government Legal legal proceeding up against eHarmony
- The latest allegedly misleading run extends back to help you at least , with most from it supposed to be lingering
- Referring due to the fact government looks at initiating regulations to restrict “subscription traps”
The new Australian Competition and you can Individual Payment (ACCC) into the Thursday recorded Government Legal action alleging eHarmony fooled customers of the automatically stimulating subscriptions, failing woefully to monitor direct prices, and you may stating to provide “free matchmaking”, “30 days” subscriptions, and very early termination choices.
eHarmony deprived users of one’s opportunity to generate advised choices about signing up for and exactly how far to invest in the doing this, the new ACCC alleges.
The new ACCC said the allegations out-of automated membership restoration amounted so you can an excellent “membership trap” – in which a service is easy to join but the process of canceling is much more difficult. Read More
