Whenever i produced this for the focus from their conversion process manager, the sales perform told you he would retain the number and fix everything and this never ever occurred (fifth damaged vow) and you may including the loan office product sales director is sluggish to respond and never replied several voicemails plus one email address. Just after including a horrifying sense, We contacted a customer service agent. She spoke together with her manager and you will were able to score my personal mortgage transferred to yet another financing administrator out from the exact same workplace. I happened to be dreaming about an educated with a brand new loan administrator unfortuitously the fresh new mortgage administrator was just because incompetent and you may unprofessional just like the earlier in the day financing administrator to make issues worse (particularly, desired the pace secure in order to end, increased loan interest rate, increased what to $20k even when I reported that factors was a package breaker, kept loan amount at the $510k experience whether or not I inquired to reduce the borrowed funds amount off so you can $475k, don’t react to voicemails or characters having weekly, generated numerous promises and you may broke them, etc. Read More