XXXX moments after We acquired an alternate text notifying me the financing had funded

“Keep examining from time to time observe just what Sofi offers all few months. I refinanced that have Sofi in to a good 5.35% price (5.1% pursuing the automobile-shell out attract dismiss) that have an excellent 10 seasons loan (

$125k balance). However refinanced that have Sofi once more into a beneficial cuatro.0% rate of interest (3.75% following vehicles-shell out disregard) with a seven seasons financing (

Only something you should remember – continue examining straight back for the pricing as it doesn’t prices almost anything to remain refinancing having Sofi.” – SaguaroSpines on the reddit, 8/

The guy verified that money was actually gotten at the XXXX XXXX XXXX XXXX hence family savings XXXX try within the identity XXXX XXXX

So much more unfiltered consumer recommendations away from SoFi come in the TrustPilot (4.six out of 5), and you can ConsumerAffairs (dos.8 out of 5).

SoFi Individual Grievances

Since individual boat finance companies, student loan refinancing lenders get into the new jurisdiction of your own Individual Monetary Shelter Bureau (CFPB), a federal institution. As part of its purpose, the brand new CFPB allows users to help you record official grievances. These issues was in public on the newest CFPB formal webpages.

Once the , customers features recorded step one,296 issues on the SoFi to own normally one to (1) ailment all three (3) days; that’s nearly 15 minutes an average each day grievance rates among assessed loan providers. Among the many 601 complaints having societal narratives, at least 58 (9.65%) resource education loan refinancing.

Consumers document the brand new yearly same in principle as you to definitely (1) criticism for each and every $5.326 million when you look at the estimated corporate funds otherwise you to (1) ailment for every sixteen staff.

The allegations made in these complaints are unverified, are not at all times representative of all consumers’ experiences with SoFi, and could possibly get have outdated suggestions (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.

Lower than we’ve got provided three (3) of the very most recent and you can associated complaints (only at that creating) where individual consented to sharing its info.

“On XXXX I received a text message from phone number XXXX that my SOFI loan was in process, but that additional information was required to secure the loan. The message included a link to complete the application. I had not started a loan application or any inquiry into a loan application and I assumed this was a fraudulent text. I replied STOP to opt out of any future correspondence. Aprox. On XX/XX/22 I received multiple calls from XXXX phone number XXXX requesting information to complete another loan application. This prompted me to check my credit report. Upon which time I noticed that SOFI had pulled my credit on XX/XX/22. I called SOFI and learned that a personal loan in the amount of had been dispersed to XXXX XXXX XXXX XXXX XXXX XXXX XXXX. SOFI had all of my personal information on file ( XXXX, XXXX, Home Address, Phone, etc. ) I notified SOFI that this was a case of identity fraud and as of XX/XX/22 my case was being reviewed by their Fraud Dept. I called XXXX XXXX XXXX Bank and spoke to XXXX XXXX ( phone XXXX ) who works in their Fraud Dept. SOFI keeps forwarding me to their Fraud Investigative Team phone number ( XXXX ) that goes straight to voice mail. I can not get a valid case number or confirmation number and they will not give me a phone number or email address to call them directly. The funds have already been dispersed and I want this transaction wiped from my credit and all of my personal information removed from XXXX XXXX.”